How to block out Fresha bookings in Phorest
If you also take bookings on Fresha, Booking Connect can block that time out in Phorest, and show your Phorest diary to Fresha, so the two stay in step.
What to expect
The Fresha link works through calendar feeds, so it is more limited than the Treatwell one. Fresha will reflect your Phorest availability, and Fresha bookings are blocked out in Phorest. It does not tell you whether a booking is prepaid or unpaid, or give customer or service details, so check those in Fresha.
Set-up, for each member of staff
In Fresha, open the main Team menu and click edit for the team member, then settings.
Scroll to Linked Calendars. Click Add linked calendar, then Other calendar, then Import events from an external calendar. Paste the Booking Connect iCal link for that person and click Complete.
Click Add linked calendar again, then Other calendar, then Export events to an external calendar. Leave Blocked times unchecked and click Complete. Copy the link Fresha gives you.
In Booking Connect, open Setup, click Setup calendar for that person, paste the link into the Fresha iCal field and click Save.
There is a step-by-step version with screenshots in Setting up Fresha.
What you will see in Phorest
Each Fresha appointment appears in Phorest as a break at the right time. If the appointment is moved or cancelled in Fresha, the break is updated or removed the next time Booking Connect syncs.
If Fresha changes your export link
Fresha can replace an export link. If that happens, Booking Connect leaves your Phorest diary untouched and emails you to say you need to copy the new link, rather than assuming your appointments have gone.
Booking Connect is an independent service. It isn't run by Treatwell, Phorest, Fresha or ClassPass.