Choosing where your Booking Connect emails go

Booking Connect emails you when it processes a booking, and when something needs your attention. You can choose where those emails go.

On your Dashboard, open Notification emails (near the bottom of the page, just above Recent activity) and click it to expand.

• Success emails are confirmations that a booking was processed.

• Failure emails are warnings and bookings that need you to act. An example is a booking that has to be added to Phorest by hand.

Enter an address in each box and click Save. If you only fill in one, it is used for both. If you leave both blank, failure emails go to the email address you log in with.

Turning off success emails

If you don't want a confirmation for every booking, untick Send me success emails and save. You'll still see every booking in Recent activity on your Dashboard.

Warnings and failure emails can't be switched off. They tell you when a booking needs something doing in Phorest, and missing one could mean a customer arrives without an appointment.